Consumer Rights

Warranties and Indemnities-what you need to know

You will encounter warranties and indemnities in the vast majority of contracts you will be involved in, including for the purchase of your first home or car. The main objective of warranties and indemnities is to allocate rise between the parties, usually a vendor and purchaser. The vendor/seller will look to restrict the scope of …

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Credit Union Found to Have Discriminated Against Person with a Disability by Exclusion from Monthly Car Draw

Matthew Reilly is a young adult with a mental disability. When his parents first came to see me in December 2019, they had a strong sense of unfairness and injustice on Matthew’s behalf. Matthew had been a member of his local credit union for many years. Always in the members’ car draw. Until November 2018 …

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Discrimination Claim About AIB Campaign Featuring “Abusive Teller Machine” Misconceived But Not Vexatious

The complainant in this case brought a claim under the Equal Status Act, 2000 (amended by the Equality Act, 2004) claiming that a YouTube video campaign of AIB bank, featuring a video entitled “Abusive Teller Machine”, was grossly offensive to men.  The claim was brought to the WRC (Workplace Relations Commission) which is the appropriate …

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New Gift Voucher Legal Protections from 2nd December 2019-Minimum Expiry Period of 5 Years

The law regarding gift vouchers changed from 2nd December 2019, thanks to the new Consumer Protection (Gift Vouchers) Act 2019 Act. This act introduces welcome changes in relation to expiry dates and outstanding balances. The Act came into force from 2nd December 2019 and relates to gift vouchers only. The voucher must have been purchased …

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Defamatory or Illegal Content on Social Media Sites Can Be Removed Worldwide-ECJ Decision in Facebook Ireland Case

Do you think the social media sites do enough when it comes to the offensive material that is published on their platforms? Do Facebook and Twitter, for example, act swiftly (or at all) to remove the hate speech and racist stuff that is on full view courtesy of various keyboard warriors hiding behind fake names …

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